The NAMI Chicago Helpline supports individuals, families, professionals, and community members in understanding and navigating the system of mental health.

Helpline Hours
Monday - Friday 9AM - 8PM
Saturday - Sunday 9AM - 5PM
Closed on holidays

Calling our Helpline is free of charge, confidential and open to all! Our team takes the time to provide each caller with compassionate support and personalized referrals. While NAMI Chicago does not provide direct clinical services, we thoughtfully connect our callers to care via our network of treatment providers and community agencies, so they can find the option that is best for themselves or a loved one. We provide insight and guidance that is tailored to the individual's preferences, location, insurance status and more.

NAMI Chicago's Helpline is accessible in a number of languages via interpretation services, and also accepts referrals directly from the City of Chicago's 3-1-1 system. 

View our Helpline Dashboards below for more information about who we serve.