The NAMI Chicago Helpline supports individuals, families, professionals, and community members in understanding and navigating the system of mental health.

Helpline Hours
Monday - Friday 9AM - 5PM
Saturday 9AM - 1PM (beginning February 2, 2019)
Closed on holidays

In 2019, NAMI Chicago is undertaking an ambitious initiative to expand our helpline to include night and weekend hours, build additional clinical staffing capacity and language options, and accept referrals directly from the City of Chicago's 3-1-1 system. This expansion will allow us to serve thousands more individuals and families impacted by mental illness each year, and to be available as a resource and listening ear in the moments that they need it most.

On February 2, NAMI Chicago's helpline will be live for its very first Saturday from 9AM - 1PM! Stay tuned for more updates from our expansion.

While NAMI Chicago does not provide direct clinical services, we thoughtfully connect our callers to care via our network of treatment providers and community agencies, so they can find the option that is best for themselves or a loved one. When you call our Helpline, our professional staff will provide compassionate support and personalized referrals.

View our 2018 Helpline Dashboards below for more information about who we serve.