Warmline
We’re here when you need support
Local support is just a phone call away—no matter what you’re going through.
Talk with someone who understands
The free, confidential Illinois Peer Support Warmline is available 8 a.m. to 8 p.m. Monday through Saturday. Call 866-359-7953 to get connected now.
We will be closed July 1-4 as we transition provider agencies and engage in team training. We will reopen July 6, 2026, at 8 am.
What is the Illinois Peer Support Warmline?
The Illinois Peer Support Warmline has been supporting callers throughout Illinois since 2008. During that time, over 30,000 calls have come from individuals seeking support from someone who “gets it” – has lived experience and can understand their situation. Peer support is an invaluable resource for people in their recovery journey.
The Warmline is:
Our Warmline is here for you:
8 a.m. to 8 p.m. Monday through Saturday
(closed on holidays)
The NAMI Chicago Warmline serves all of Chicago and suburban Cook County:
Who can call the Warmline?
The Illinois Peer Support Warmline serves all of Chicago and suburban Cook County. Anyone can call the Warmline, including:
Reach out if you need:
Resource Support:
Help navigating mental health resources in Chicago and suburban Cook County
Emotional support:
Free, confidential, and immediate support for anyone who needs someone to talk to about their behavioral health or support challenges; that is nonjudgmental and supportive.
Wellness Support:
It can be challenging to use recovery and wellness strategies when things are hard. Knowing what works for you takes time and practice. Our Peer Support Specialists can help you maintain daily wellness, consider options in your recovery journey, and find what feels right for you.
Family or loved one support:
When someone you care for is struggling, it can be hard to know the next best thing to do. Our Peer Support Specialists can offer a listening ear and help you identify strategies to utilize.
What happens when you reach out?
Free, confidential emotional support:
Immediate support for anyone who needs someone to talk to about their behavioral health or support challenges; that is nonjudgemental and supportive.
Wellness focus:
It can be challenging to utilize recovery and wellness strategies when things are hard. Knowing what works for you takes time and practice. Our Peer Support Specialists can help support your daily wellness, consider options in your recovery journey, and find what feels right for you.
Family or loved one support:
When someone you care for is struggling, it can be hard to know the next best thing to do. Our Peer Support Specialists can offer a listening ear and help you identify strategies to utilize.